Customer Support: We commit ourselves to anticipating customer needs and responding first with superior products and service. We will communicate honestly and conduct our business with the highest standards of ethics, trust, and integrity.
Quality: Total quality is the guiding principle of our business life. It requires each of us to understand, anticipate, and surpass the expectations of our customers. Total quality demands continuous improvements in all our products and services. Our success depends on our ability to learn from experience, to embrace change, and to achieve the full involvement of all our employees.
Employee Involvement: An exceptional company is created to promote a sense of ownership, accountability, and responsibility for the company’s success by recognizing and encouraging achievement and excellence.
Continuous Refinement: RTS will strive for excellence in all endeavors and results. We believe there is no product, process, method, activity, or result that cannot be improved.
Integrity: We conduct ourselves ethically, respect the dignity of the individual and are responsible community citizens. We will work constantly to earn the respect and trust of all parties we interact with by acting fairly and honorably. We will observe high ethical standards and obey all laws and regulations.
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